PRIVACY POLICY AND TERMS OF USE
Customer Agreement: Please note that the information provided on this website is for general informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. The content of this website should not be used to diagnose or treat any medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. Reliance on any information provided on this website is solely at your own risk.
Virtual Consultations Limitations: Virtual consultations have some limitations and there are certain conditions that may require a follow-up with your primary care provider. Such as allergic reactions, lip, tongue, face swelling, difficulty breathing, chest pain, or severe diarrhea and/or vomiting.
Limitations of Telemedicine: We are not a substitute for in-person care. Please note that while we offer virtual medical consultations, we cannot conduct a physical examination or provide any hands-on medical treatment. Our virtual consultations are limited to an evaluation of your symptoms and medical history as provided by you, and any medical advice or treatment recommendations we provide are based solely on this information. We strongly encourage you to seek in-person medical attention if you require a physical examination or any hands-on medical treatment. We cannot guarantee the accuracy or completeness of any medical advice or treatment recommendations provided through our virtual clinic.
No Guarantee of Results: There is no guarantee that the medical services you offered will result in any particular outcome, individual results may vary.
No Emergency Services: Our virtual practice does not offer emergency medical services, please seek immediate medical attention if you experiencing a medical emergency.
Limits of Online Interaction: Online interaction between the doctor and the patient does not establish a doctor-patient relationship until and unless the doctor has provided medical consultation and established that relationship.
Please note that the medication prescribed to you by our provider is intended for your use only and should not be shared with others. The medication was prescribed specifically for you based on a careful evaluation of your situation and known medical history. Sharing the medication with others can be dangerous and can result in serious health risks. Always follow your healthcare provider’s instructions regarding the use of your medication, and do not modify your medication regimen or dosage without first consulting with your healthcare provider. If you have any questions or concerns about the use of your medication, please contact our provider. All medication is personally created via compounding pharmacy for your own personal need and is thus nonrefundable.
Privacy Policy for Excel Your Health
At Excel Your Health, we are committed to protecting the privacy and confidentiality of our patient’s personal information. This privacy policy outlines our practices for collecting, using, and protecting patient information in compliance with applicable laws and regulations.
Information We Collect
We collect and maintain a variety of personal information about our patients, including but not limited to:
Name, address, and contact information
Date of birth and social security number
Health insurance information and medical history
Laboratory and diagnostic test results
Prescription and medication information
We collect this information through various means, including patient registration forms, medical questionnaires, and electronic health record systems.
Use of Information
We use patient information for the following purposes:
Providing medical care and treatment
Processing health insurance claims
Communicating with patients about their medical care and treatment
Conducting quality improvement activities
Complying with applicable laws and regulations
We do not share patient information with third parties except as necessary to provide medical care and treatment or as required by law.
Protecting Information
We have implemented various physical, administrative, and technical safeguards to protect patient information from unauthorized access, use, or disclosure. These safeguards include but are not limited to:
Access controls and authentication procedures for electronic health record systems
Secure storage of paper records in locked cabinets
Policies and procedures for handling and disposing of patient information
Regular security risk assessments and audits
Access to Information
Patients have the right to access and review their personal information held by Excel Your Health. Patients may request copies of their medical records, and we will provide these records in accordance with applicable laws and regulations.
Contact Us
If you have any questions or concerns about our privacy practices or this privacy policy, please contact us at I[email protected]
Changes to Policy
We reserve the right to modify this privacy policy at any time, and we will post the updated policy on our website.